The Essential Guide to Claims Technology in a Changing Environment 3
C H A P T E R 1 :
Accommodating the Priorities of Today's Claims Organizations
This chapter in 20 seconds…
»Today's claim organizations face formidable
challenges in containing costs, improving
efficiency, and building a sustainable claim
system.
»Advances in claims administration technology
can dramatically improve how organizations
administer claims.
»However, it's critical to select a system that
accommodates the most important priorities,
which are detailed in this chapter.
Claim organizations face a significant task in today's
environment. The escalating cost of claims continues
to be a major concern. From timely incident reporting to
claim accuracy, excessive administrative costs, and more,
organizations need to adopt strategies to reduce costs and
build an efficient and sustainable claim system.
While the problems are often complex and multifaceted,
technological innovation is drastically improving how claim
organizations manage claim administration.
Advances in technology can provide the answer: tools to
automate processes, reduce costs, and ensure an efficient,
results-driven claims operation in a changing environment.
