The Essential Guide to Claims Technology in a Changing Environment 13
C H A P T E R 5 :
The Importance of Data Interchange
Claim organizations handle large volumes of data on a daily
basis. From new claim reports to patient medical reports,
attorney correspondence, and more, data comes from a
variety of different sources.
As the industry rapidly evolves, claim organizations must
strive to provide the most responsive and best claim solution
for their clients. Organizations need to be constantly on the
lookout for better ways to utilize data for their decision-
making process.
Organizations need to embrace newer technology and adopt
a flexible claim system that can connect to many different
sources of information, both internally and externally.
Streamlining data can result in a more efficient workflow that
delivers improved accuracy, higher levels of productivity, and
a reduction in the cost of claims.
This chapter in 20 seconds…
»Data interchange is the transmission of
information electronically between internal
departments and to and from external parties.
»Claim organizations handle large volumes of
information, and they need to be on the lookout
for better ways to utilize data in the claim
decision-making process.
»New technology can connect to many different
sources of information and make that data
integral to streamlined workflow.
